Privacy Policy

1. Information We Collect

We collect essential data to process your DTH requests:

• Full Name & Mobile Number
• Email Address
• Installation Address
• Pincode & City Details

2. How We Use Your Information

Your data is used to process connection requests, schedule installations, provide support, and send service updates or promotional offers.

3. Sharing of Information

We do not sell or rent your info. It is shared only with Tata Play installation teams, authorized partners, or government authorities if legally required.

4. Cookies & Tracking

We use cookies to improve website performance and understand visitor behavior. You can disable cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your info from unauthorized access. However, no online platform is 100% secure.

6. Third-Party Links

Our site may link to external sites like Tata Play Official. We are not responsible for the privacy practices of these third-party websites.

7. Customer Consent

By submitting details, you consent to being contacted via Call, SMS, WhatsApp, or Email for installation and promotional purposes.

8. Refund & Cancellation

Refunds are subject to service availability, installation feasibility, and Tata Play partner policies.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18 years of age.

10. Changes to Policy

We may update this policy at any time. Updated versions will be posted on this page without prior notice.